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I have been to Brandt on 2 occasions. Once I received my invoice for the first few months, I saw I had been overbilled by $500. I compared my bank account to the invoice to my insurance claims, and my insurance was paying for my visits. Brandt was aware of this overbilling and if I hadn't have said anything, I would never have been refunded.

I dealt with another overbilling and waited over 4 months to be refunded. I was ignored as communication was nonexistent. Promises of "we will get back to you" were repeatedly broken. FINALLY I got my refund after I threatened to go to the Better Business Bureau.

Bottom line: Don't go here. If you do, watch your bill and keep an eye on your insurance claims.

Monetary Loss: $600.

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